ZORVEXINO™ | Store Operator: Shenzhen Pengshang Import & Export Trading Co., Ltd. | Legal Representative: Liang Qingjian
Address: Room 2810A, Baotai Building, 182 Design Park, No. 182 Bulan Road, Shanglilang Community, Nanwan Subdistrict, Longgang District, Shenzhen | Email: service@zorvexino.com
Contact ZORVEXINO™
If you need help with a product question, a shipping update, a return request, a website issue, or a general store inquiry, our support team is available to assist.
Store Contact Information
- Brand: ZORVEXINO™
- Company: Shenzhen Pengshang Import & Export Trading Co., Ltd.
- Legal Representative: Liang Qingjian
- Email: service@zorvexino.com
- Phone: +8618539542603
- Address: Room 2810A, Baotai Building, 182 Design Park, No. 182 Bulan Road, Shanglilang Community, Nanwan Subdistrict, Longgang District, Shenzhen
Customer Service Schedule
- Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
- After-Sales Handling Standard: We aim to review and begin handling requests within 3 business days
What You Can Contact Us About
You may reach out to us regarding:
- Product information
- Product usage clarification
- Order-related support
- Shipping and delivery follow-up
- Return requests within the 30-day return window
- Refund progress updates
- Store policy questions
- Website or communication issues
Best Way to Contact Us
Email is the preferred support channel because it allows us to review case details carefully and keep a clear service record. When writing to us, it is helpful to include:
- Your full name
- Your order reference, if available
- The product name involved
- A short explanation of your request
- Supporting photos, where relevant
Practical Service Notes
To help us assist you more efficiently:
- Please use accurate contact information
- Please keep related follow-up messages in the same email thread
- Please allow our team up to 3 business days to review and begin handling your request
- Return-related inquiries should be submitted within 30 days
- Approved refund completion is generally arranged within 7–10 business days
- Standard shipping time is generally 3–7 business days
We value respectful, clear, and practical communication. Our goal is to provide support that is understandable, orderly, and consistent with the information presented across the store.
DIRECT SUPPORT CHANNEL
Send us a message
For an existing order, include the order number and the email used at checkout. Please share only the information needed for our team to review your request.